Shipping and Delivery Policy

1. Processing and Shipping Time

  • Order Processing: Orders are typically processed and prepared for shipment within 3-5 business days after the order is placed. Please note that processing time is separate from the shipping time.

  • Business Days: Our business days are Monday through Friday, excluding public holidays in the United States. Orders placed on weekends or holidays will begin processing on the next business day.

2. Shipping Rates and Methods

  • Calculation: Shipping rates are calculated at checkout based on your location, the weight of your order, and the shipping method you select.

  • Carriers: We use trusted shipping carriers such as UPS, FedEx, and USPS to ensure reliable and efficient delivery.

  • Shipping Options: We offer a range of shipping options, including standard, expedited, and express, to meet your needs.

3. Domestic Shipping (United States)

  • Delivery Estimates:

    • Standard Shipping: Typically takes 5-7 business days for delivery after the order has been shipped.

    • Expedited Shipping: Typically takes 2-3 business days for delivery after the order has been shipped.

  • Tracking: A shipping confirmation email with a tracking number will be sent to you once your order has been dispatched. You can use this number to track your package directly on the carrier's website.

4. International Shipping

  • Availability: We ship to select international destinations. Please check the shipping options available for your country at checkout.

  • Duties and Taxes: All customs fees, import duties, taxes, and other charges are the responsibility of the customer. These charges are not included in the item price or shipping cost. We recommend checking with your local customs office to determine any potential additional costs.

5. Incorrect Address and Failed Delivery

  • Accuracy: It is the customer's responsibility to provide a complete and accurate shipping address. We are not liable for packages that are delayed or not delivered due to an incorrect or incomplete address provided by the customer.

  • Re-Shipping: If a package is returned to us due to an incorrect address, you will be responsible for the cost of re-shipping the item.

6. Lost or Damaged Packages

  • Responsibility: Once a package has been handed over to the shipping carrier, the risk of loss or damage passes to the customer.

  • Claims: If your package is lost or arrives damaged, please contact the shipping carrier immediately to file a claim. We will provide any necessary information to assist you with the claim process.

7. Contact Us

If you have any questions about our shipping and delivery policy, please contact us at:

Snaplo LLC Email: snaplollc@gmail.com
Phone: 1-307-393-8527
Address: 525 RANDALL AVE STE 100 PMB 1159, CHEYENNE, Wyoming 82001, United States